Webinar
The best customer acquisition and retention strategies to prepare you for Black Friday Cyber Monday
When it comes to the busiest shopping season of the year, people are always looking for great deals and quick shipping. During our webinar, we will go over acquisition and retention strategies that will help you and your Customer Support team prepare for the busiest shopping time of the year.
Date: Oct 20, 2021
Time: 6pm BST, 7PM CEST and 10am Pacific
Duration: 45 minutes
Summary
For this webinar, we have partnered up with Klickly, a platform that helps ecommerce brands make strategic marketing decisions based on real-time data collected across different channels. Klickly’s Director of Accounts, Daren Limas, will share with us their best practices for customer acquisition and retention, and how you can set everything up for the biggest shopping event of the year.
Speakers
GQ Fu
Co-founder & CEO
@LTVplus
Daren Limas
Director of Accounts
@Klickly
During the webinar, you will learn:
- Why omnichannel support is important for retaining customers
- How to set up an effective omnichannel strategy
- What strategies are effective for acquiring and retaining customers
- What can brands do to improve their support for the Black Friday Cyber Monday shopping frenzy
The holidays are coming, and there’s no better time to get your CX game plan in order! Register for our webinar where you will learn all the steps needed to make the most of this year’s Black Friday and Cyber Monday.
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