Our founders, GQ Fu and David Henzel came up with the idea for a live chat outsourcing business. They also wanted to hire top talent without geographical limitations. Hence, LTVplus was born.
Today, LTVplus is a 100% remote team with 500+ members from all over the world. We provide highly-trained and dedicated customer service agents who support businesses 24/7 through various platforms.
The LTVplus team continues to help businesses grow by transforming their customer service strategy into a profit center. By providing unparalleled customer experiences to our client’s customers, we aim to increase their lifetime value.
Our teams and our customers are our Number 1 priority.
We deliver value in everything we do and set our customers up for success.
We build trust and excellence through total accountability. How we do one thing is how we do all things.
We do not hesitate in taking responsibility and improving what can be improved.
Document, run, feedback, improve, repeat.
We act out of love, not out of fear.
Life is short so we remove things that are unpleasant.
Transparency builds trust — the foundation of great teamwork.
CEO
Co-founder & Advisor
Co-founder
General Manager
Head of Sales & Partnerships
Head of HR
Head of Operations
Senior Customer Success Manager
Executive Assistant
Executive Assistant
Operations Manager
Training Manager
Sr. Recruitment Manager
Workforce Manager
Corporate Trainer
Social Media Manager
Marketing Manager
Chief of Staff
Sr. Customer Success Manager
Jr. Business and Technology Solutions Manager
World-class customer service outsourcing for businesses of all sizes.
