Managed customer service

Stop running in circles between multiple channels, tickets and emails, and let our customer service agents take it over. From technical support and shopping cart abandonment recovery to project management and 24/7 customer service, we've got your back.

Trusted by:

Higher conversion rates

0 x-20x

Customer Satisfaction Rating

> 0 %

First Response Time for chat & calls

< 0 s

Avg. First Reply Time for email

0 - 1 hr

What we do

Every day, our agents work their magic to rid the world of bad customer experiences and improve the lifetime value of brands.

Omnichannel customer service

Everything from shipping and refunds to product inquiries and job positions.

Technical support

Assistance with user onboarding and ticket resolution.

Voice support

Rich conversational experiences for your customers from human agents that do care.

Omni-channel.
Multi-lingual. 24/7

Start making the most of every interaction with your customers. Our agents answer calls, resolve tech tickets and handle the email ping-pong while you focus on growth ideas and strategies.

Live chat

Instant support through real-time, human-led conversations.

Social media

Real-time engagement wherever your customers are.

Chatbots

Minimize response time and increase efficiency with AI-powered tools.

Calls

Effective and personalized communication from dedicated agents.

Helpdesk

Managing customer inquiries and support tickets.

Email

Prompt and professional responses and inbox zero for a side benefit.

“Working with LTVplus has been one of the best business decisions I’ve made to date. Initially, our company offered 9-5, M-F support, and our internal team struggled to provide the support that was needed to retain customers. LTVplus made it possible for us to offer 24-7 customer support.“

We handle everything from start to finish

Full-cycle managed customer service that supports your brand at every stage.

We give you access to a global talent pool of highly-skilled and experienced agents.

We ensure your team is equipped with the skills and knowledge to deliver.

We maintain quality and consistence in all interactions with customers.

We track, improve, and optimize critical aspects of the team performance.

We empower agents to hit their targets and reach your KPIs.

We help you gain valuable insights into your customer behavior.

Why LTVplus

Revenue boost

Growth & scaling

Lowered costs

We can easily adapt to your technology

There’s no need to hand-hold our agents. They are ready to serve your brand — whether it means using tools you already trust, or new tools that will upgrade your workflow.

Tell us how our managed customer service team can help.