The LTVplus Blog

Read about customer experience trends, actionable tips, and successful customer service strategies.

Customer Service, eCommerce

6 Skills Your Shopify Tech Support Agent Must Have

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Customer Service

Holiday Help Desk Management: 10 Proven Methods for Peak Season Preparation

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Customer Service

Top 6 Tips to Master B2B Customer Experience: Essential Strategies for Success

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Customer Service

Confronting Tool Sprawl: Strategies to Enhance Security and Efficiency

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BFCM

Top 10 Ways to Boost Post-BFCM Customer Retention

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BFCM, Customer Service, eCommerce

Everything You Need to Know About Investing in BFCM Automation

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Customer Service, eCommerce

5 Secrets to Scale Customer Service Like a Pro for Smooth Growth

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Customer Service

10 Ways to Enhance Your Customer Service Efficiency for a Happier Team and Satisfied Customers

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Customer Service, eCommerce

A Complete Guide for CS Team on How to Ask for Customer Reviews

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BFCM, Customer Service, eCommerce

How to Manage and Reduce Your BFCM Returns

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BFCM, Customer Service, eCommerce

5 Policies to Arm Your CS Team With Ahead of Black Friday Cyber Monday

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Customer Service

What Is a Customer Feedback Report and How to Analyze It

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Customer Service

10 Tips for Customer Service Automation That Will Change the Way You Deliver Support

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BFCM, Customer Service, eCommerce

8 Reasons Why You Should Hire Additional BFCM Customer Support Staff

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Customer Service

Why You Must Provide Text-Based Support (Plus Our Top 10 Customer Service Texting Software Recommendations!)

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Customer Service

How to Create a Data-Driven Customer Service Scorecard in Three Steps

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Customer Service

Different Types of Customer Service Teams: A Guide to Internal & External Powerhouse

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Customer Service

11 Conflict Resolution Skills Your CS Team Must Have

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Customer Service

A Guide to Why Average Handle Time is a Key Metric for Customer Service Success

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Customer Service

A Guide to Choosing Customer Success Software in 2024 (10 Recommendations Included)

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Customer Service

Hybrid Customer Service Can Wow and Delight Your Customers: Here’s How

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