The LTVplus Blog

Read about customer experience trends, actionable tips, and successful customer service strategies.

Customer Service, eCommerce

How CX Managers Can Deliver Exceptional Omnichannel Customer Support In the Peak Season (and Beyond)

Read more

Customer Service, eCommerce

Top 8 Holiday CX Blues You Need to Tackle ASAP

Read more

Customer Service

Are You Hitting the Customer Service Objective Mark? Here’s Why You Need to Set Clear Objectives.

Read more

Customer Service

Customer Service Training: How to Prep Your CS Team

Read more

Customer Service

De-escalation Training in Customer Service: 7 Techniques to Manage Conflicts

Read more

Customer Service, eCommerce

6 Skills Your Shopify Tech Support Agent Must Have

Read more

Customer Service

Holiday Help Desk Management: 10 Proven Methods for Peak Season Preparation

Read more

Customer Service

Top 6 Tips to Master B2B Customer Experience: Essential Strategies for Success

Read more

Customer Service

Confronting Tool Sprawl: Strategies to Enhance Security and Efficiency

Read more

BFCM

Top 10 Ways to Boost Post-BFCM Customer Retention

Read more

BFCM, Customer Service, eCommerce

Everything You Need to Know About Investing in BFCM Automation

Read more

Customer Service, eCommerce

5 Secrets to Scale Customer Service Like a Pro for Smooth Growth

Read more

Customer Service

10 Ways to Enhance Your Customer Service Efficiency for a Happier Team and Satisfied Customers

Read more

Customer Service, eCommerce

A Complete Guide for CS Team on How to Ask for Customer Reviews

Read more

BFCM, Customer Service, eCommerce

How to Manage and Reduce Your BFCM Returns

Read more

BFCM, Customer Service, eCommerce

5 Policies to Arm Your CS Team With Ahead of Black Friday Cyber Monday

Read more

Customer Service

What Is a Customer Feedback Report and How to Analyze It

Read more

Customer Service

10 Tips for Customer Service Automation That Will Change the Way You Deliver Support

Read more

BFCM, Customer Service, eCommerce

8 Reasons Why You Should Hire Additional BFCM Customer Support Staff

Read more

Customer Service

Why You Must Provide Text-Based Support (Plus Our Top 10 Customer Service Texting Software Recommendations!)

Read more

Customer Service

How to Create a Data-Driven Customer Service Scorecard in Three Steps

Read more

Start giving the best service to your customers