Managed Customer Service for Coaches & Online Courses

Bring joy and a sense of achievement back to learning through your courses and put an end to abysmally low completion rates. Our agents provide round-the-clock customer service, answer your students’ questions and help you build a tight-knit community.
Trusted by:
Bully Max logo
Commission Hero logo
Pink Lily logo
Yankee Publishing logo
giddyup logo
TekReplay logo
Total Recon Auto logo
LTVplus Agents image
Average CSAT Score
0 %

Delightful learning experience = happier students

We can easily adapt to your online course platform and are ready for any task to ensure an enjoyable and hassle-free learning experience for your students.

What we do

Course content, community and highly personalized communication are pillars at the core of every successful course or coaching practice. Our dedicated agents help busy coaches provide timely customer service at scale. We streamline daily admin duties, help you implement lesson and task planning, organize events, monitor student progress and collect feedback.
Mandy
Customer support agent

(Full-time & part-time)

Anja Jeftovic photo
Payroll assistant
VA photo
Event coordinator
HR photo
Video coach
PM photo
Project manager
QA photo
Abandoned cart recovery specialist
Kateryna Yaroshenko photo
Customer data manager
Virtual assistant
Trainer photo
Technical support agent

Don’t see the role you need?

Not to worry – we know that every course and coaching practice is unique. We can adapt to your needs so whatever your challenge is, we’re all ears.
Rhomb shape
Rhomb shape
Tshili Khupe photo

Live chat

Chat response times
< 0 s
Avg. no. of chats per hour
(duration: 9 mins)
0 +
Rhomb shape

Email

Avg. first reply time
0- 0 hr
Avg. no. of tickets per hour
0 +
Rhomb shape

Voice

Avg. time to answer first call
< 0 s
Avg. % of calls resolved on first call
> 0 %
LTVplus Agents image

Unleash your energy as a content creator

Get your creative juices flowing and focus on what you can do best – create engaging, valuable content for your learners. It’s easy now that we can handle all the routine tasks, so you can dedicate your time to what matters to you most.

LTVplus Agents image

Foster community-building activities

An online course is more than just a curriculum. From regular check-ins, events and meetups to discussion boards, Q&As and book clubs, the opportunities for knowledge sharing are endless. Focus on building a thriving community while our agents take care of tedious admin tasks.

LTVplus Agents image

Keep your learners excited to learn

We help you keep learners eager to learn, resulting in higher completion rates and overall satisfaction with the course. The upshot? Students keep enrolling in your new courses, spread the word and refer their friends.

Start providing the best learning experiences for your students

Rhomb shape
Rhomb shape
Melissa Huertas photo