Customer service for travel businesses is not always smooth sailing. At LTVplus, we offer tailored solutions and full support for the most complex itineraries and travel arrangements.
Your customers’ travel plans don’t stick to a 9-to-5 schedule. Our multilingual team offer customer support throughout the entire journey, so your clients can get in touch with your business 24/7.
Pink Lily was in need of a reliable and experienced customer service team to handle the whole customer journey – from the first engagement to post-sales customer care.
LTVplus offered them the solution to create a team of 4 agents who could take care of inbound live chat, support tickets, and social media comments.
Co-founder & CEO, Pink Lily
As a travel business, you handle a lot of sensitive customer information, including passport details and payment data. We safeguard this information at all times, helping you build complete trust with your clients.
At the rate the brand was growing, Bully Max needed a reliable customer service team that could support their customers beyond business hours, increase sales conversions, and improve the overall customer experience.
LTVplus further tailored the solution and provided a team of four agents who could handle inbound live chat, support tickets, social media comments, and incoming calls. As a result, sales and revenue increased over a year with over USD $ 1M in sales revenue.
CEO and Founder, Bully Max
Our support team becomes a valuable extension of your in-house team. We are fast learners and deliver personalized and proficient support at every step of your clients’ journey.