Our agents get your customer service off the ground with skills and tools that allow your core team to focus on business growth while we delight your users with timely support and eradicate frustration.
(Help desk, email, phone, live chat)
With LTVplus, you don’t get generic customer service that keeps redirecting all technical questions to your devs. Our agents learn your product profoundly to understand pain points it solves, features, use cases, FAQs, integrations and what’s next on the roadmap.
Awesome Motive needed a reliable Failed Payment Recovery specialist to help make sure on-time payments happen. They also needed an experienced professional to handle the payment recovery.
LTVplus offered them the solution to hire a failed payment specialist who could reach out to their customers with declined transactions and work with them in processing payments.
CEO, OptinMonster & Awesome Motive
Your users are looking for real human support to unlock the full potential of your software right after they signed up. Our agents help shorten their learning curve and make the onboarding process joyful and fast. No more dreaded account setup with your users searching for setup tips in multiple tabs.
Running a SaaS business means learning and collecting a wealth of information – from trial conversion rates and monthly recurring revenue to churn rates and failed payments. And not just that – collecting user feedback is your gateway to building better software and improving your marketing and sales efforts.
Whatever the stage in your business journey, we’re here to help. Start providing exceptional customer service to your users and turn them into loyal customers who make your software the heartbeat of their businesses.
We handle the full cycle – hiring, training, setup, QA, and management of your customer support team. Focus on taking your SaaS business to new heights while we improve your customer success KPIs.
Caseproof needed a reliable Failed Payment Recovery specialist who would make sure on-time payments happen.
With LTVplus, Caseproof had a reliable partner who recovered more than 640 payments resulting in more than $117,000 in recovered revenue in just 9 months.
Founder of Caseproof & MemberPress