A live chat app with a built-in ticketing system that works very well for eCommerce businesses. LiveChat integrates with ChatBot and HelpDesk to provide a 360 software for delivering the best customer experience.
Helps to track sales and goals automatically to see precisely how chats boost revenue
Supports more than 40 languages
14-day trial; plans starting from $16/agent/month
Gorgias is an all-in-one help desk platform that helps you transform your customer support into a profit center. Gorgias empowers over 1000 eCommerce merchants to manage their whole customer service in one place.
Facebook, emails, chat—all in one unified platform that can be easily integrated with Shopify.
Supports more than 54 languages
7-day trial; plans starting from $50/month
Generate more eCommerce sales and qualified leads using Drift bots. Book more meetings for your sales team and get off-hour coverage with playbooks that convert visitors into customers or leads.
Supports more than 25 languages
Free; plans starting from $50/month
Communicate personally with every single customer using Intercom. You can create email drip campaigns that encourage first-time visitors to purchase your products. A self-service knowledge base offloads at least 30% of customer service work from your agents.
Supports more than 35 languages
Plans starting from $39/month
Re:amaze is a helpdesk and customer messaging platform designed from the ground up for modern web based businesses. Re:amaze can be fully integrated and embedded into websites or apps for seamless customer conversation management via email, live chat and social media.
Multilingual support available
14-day trial; plans starting from $20/team member/month
ChatCreate is a unique chatbot solution that works with the most popular live chat and helpdesk tools. By integrating these two tools together, you will be able to solve over 50% of live chat conversations automatically.
Multilingual support available
7-day trial; plans starting from $99/every 1000 conversations/month
Zendesk Chat helps eCommerce businesses increase their sales conversions by proactively engaging visitors on their websites. Integration with Zendesk Support ensures you have a centralized hub for customer service.
Supports more than 25 languages
Free; plans starting from $14/agent/month
SnapEngage allows your Sales and Support teams to chat with your website visitors while they browse. Offer assistance in realtime to encourage sales and better customer satisfaction. Includes industry’s first “Call Me” feature to incorporate voice and text communication in one bundle.
Supports more than 25 languages
Plans starting from $16/agent/month
All-In-One Helpdesk for E-commerce enables online retailers like you to deliver fast and accurate customer service from all your channels in one place, automate common queries and turn every customer interaction into a sale. Leverage customer intelligence to drive loyalty, repurchase, and sustainable growth.
Multilingual support available
14-day trail; plans starting from $69/user/month
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver the best customer experience and grow your business with LiveAgent, a customer service software trusted by eCommerce businesses worldwide.
Supports more than 35 languages
Free; plans starting from $15/agent/month
Olark is the easiest way to start talking to the customers who are browsing your website. It integrates with a number of CRM, eCommerce and Help Desk platforms to provide you with robust data and powerful customer insights.
Supports more than 10 languages
2-week trial; plans starting from $12/agent/month
HelpCrunch is a platform for online businesses that helps customers stay connected via many communication channels in one place. Their product combines live chat for the web, in-app messenger, email marketing tool and marketing automation for Shopify stores and more.
Supports more than 5 languages
14-day trial; plans starting from $12/month/agent
Acquire.io is all-in-one multichannel customer experience platform. It enables users to have real-time interactions via web, mobile and messaging. From front-line marketing and sales to ongoing service and support, Acquires’ latest customer support tools enable great digital experiences that boost revenue without increasing costs.
Supports more than 50 languages
Plans starting from $40/agent/month
Provide world-class customer support through email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations. Integrates with Zendesk Chat for a single hub.
Supports more than 25 languages
Free; plans starting from $14/agent/month
Userlike lets you connect with your website visitors while they browse your online shop, allowing you to engage with them and provide responses to questions instantly. Faster responses means more sales.
Supports more than 20 languages
Free; plans starting from 29€/month
Formilla Live Chat provides a live chat software and in-app messaging tools for eCommerce stores.
Supports more than 5 languages
Free; plans starting from $11.99/1st agent/month
MyLiveChat is more than just a chat app. Push links to visitors, co-browse with online shoppers, and learn how they found your Shopify store. Interact with web site visitors and give them the assistance they’re seeking.
Supports up to 4 languages
Free; plans starting from $15/month
Cugic is a leading chat software which helps you engage, convert and keep your customers satisfied even after purchasing from your online store.
Supports more than 35 languages
Free; plans starting from $9.50/seat/month
Comm100 enables businesses to communicate with their website visitors in real-time to improve conversions, sales and customer satisfaction. Their AI-powered chatbot allows businesses to tap into visitor traffic outside of working hours.
Supports more than 10 languages
15-day trial; plans starting from $29/month/agent
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily throughout their buying experience.
Supports more than 20 languages
Free; plans starting from $12/agent/month
A help desk for teams that insists on a delightful customer experience for all eCommerce businesses.
Multilingual support available
15-day trial; plans starting from $20/user/month
An AI-powered conversational platform that makes it easy for consumers to buy products and get answers to questions in messaging channels they already use every day.
Supports more than 35 languages
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Pure Chat is website chat that is simplified. Increase sales and conversions by having agents on standby and ready to respond to potential customers.
Multilingual support available
Free; plans starting from $39/month
Subiz is a live chat software that enables you to take the initiative to chat and provide support to every single website visitor. Get more sales from your eCommerce stores.
Supports more than 5 languages
Free; plans starting from $9.59/agent/monthly
Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty. Scale your eCommerce business quickly.
Supports more than 5 languages
14-day trial; plans starting from $15/month/agent
ClickDesk is a live chat and online engagement software that increases eCommerce conversion rates and customer satisfaction scores.
Supports more than 40 languages
Free; plans starting from $14.99/month/agent
Smart live chat for eCommerce sites and websites to increase sales and conversions.
Supports more than 10 languages
Free; plans starting from $8/monthly/agent
Chatra is live chat and messaging for eCommerce businesses of any scale.
Supports more than 5 languages
Free; plans starting from $15/agent/month
Since 2004, WebsiteAlive has had their Live Chat and Click-To-Call solutions used by eCommerce businesses to meet and greet website visitors, answer questions, increase leads and close sales.
Supports more than 5 languages
Plans starting from $30/month
Lime Talk is a live chat software for website that enables to get in touch with customers and increase your store’s profit.
Multilingual support available
Plans starting from $4.20/month/agent
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website, or from a free customizable page of your choice.
Supports more than 25 languages
Free; plans starting from $15/month
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
Supports more than 20 languages
Free; plans starting from $15/team member/month
HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.
Supports more than 5 languages
Free; plans starting from $400/month
LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.
Supports more than 30 languages
Free; plans starting from 200€/2 Operators or Bots
ChatNox is an easy to use hosted live chat system for businesses. With ChatNox, you can track your website visitors in real-time, send targeted messages and chat with them.
Multilingual support available
Free; plans starting from $9.99/month/2 Operators
WhosOn is a Chat Solution, Supporting Businesses by Drastically Improving their Customer Service, Conversion Rates, Market Reach & More
Supports more than 30 languages
Free; plans starting from $33/month/user
Helprace is a customer service platform, consisting of a ticketing system, a community with a knowledge base and an intuitive feedback system with 4 distinct categories. For small and medium businesses.
Supports more than 20 languages
30-day trial; plans starting from $9 agent/month
Cayzu allows you to manage all of your support requests from a single cloud portal. Integrates with Facebook, Twitter and more.
Supports more than 5 languages
14-day trial; plans starting from $4/agent/month
Super friendly helpdesk ticketing system, offered both as a cloud-based solutin and on-premise version
Supports more than 15 languages.
21-day trial; plans starting from $24.92/agent/month
Customer support, made easy. Redefine the way you provide support to your customers
Supports more than 10 languages.
30-day trial; plans starting from $9.99/agent/month
Deskero is an innovative help desk software, born from an innovative idea: creating a new kind of relationship with customers, that really focuses on their needs.
Supports more than 5 languages.
Free; plans starting from $4/extra agent / month
Live2Support provides live chat service on your website so that you can watch visitors on your website in real time and chat with them to help increase sales and provide great customer service.
Translates into 70+ languages
Free; plans starting from $8/operator/month
Live chat widget for site owners to connect to visitors directly via email, sms and all popular messaging applications.
Supports more than 5 languages
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Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Supports more than 20 languages
Free; plans starting from $15/3 operators/month
Give your customer messaging experience a human touch. Cross-channel customer support experiences using modern messaging. We strive to make customer interaction crispy.
Supports more than 5 languages.
Free; plans starting from $25/month/website (4 seats included)
Open source web chat platform. From group messages and video calls all the way to helpdesk killer features.
Supports more than 20 languages
Free; plans starting from $3/user/month
Deskpro is the helpdesk platform for 21st century organizations. Beautifully designed. Simple to use. Flexible. Multi-channel. Powerful. Affordable.
Supports more than 20 languages
14-day trial; plans starting from $30/agent/month
Customerly is a new and easy way to create true and strong relationships with your customers.
Multilingual support available
Free; plans starting from $24/month (5 seats included)
Simple and effective live chat solution. With Podium, you can provide support over multiple channels, send attachments, set up automation and assign conversations.
Multilingual support available
Custom pricing
Live chat software suitable for larger companies that have multiple domains or different departments that need access to customer support. The tool can be downloaded and installed on a computer or used through a browser.
Multilingual support available
30-day trial; plans starting from $2/seat/month
The solution that offers video and voice chat and supports a variety of integrations with Shopify, Magento, and other eCommerce platforms. A great feature is the ability to chat with customers through Viber.
Supports more than 10 languages
14-day trial; plans starting from $15/agent/month
Pricey solution for serious businesses. If you have multiple departments that can leverage the live chat software, then this one is for you. The most recommended tool for the WooCommerce platform.
Supports more than 35 languages
14-day trial; plans starting from $29.99/agent/month
All-in-one customer support, sales management, and intelligence tool. It has seamless integration with Zoho CRM. Available on mobile, both Android and iOS.
Supports more than 15 languages
Free; plans starting from $17/month (3 operators)
Webchat solution, easy to install and use on-the-go. Aside from the live chat widget that helps with lead generation and sales, BirdEye can help you with marketing efforts – keeping your business listing consistent across different directories.
Multilingual support available
Custom pricing
World-class customer service outsourcing for businesses of all sizes.
